Can I exchange my order?
Of course, you can! We’d be delighted to offer you an exchange instead of a refund, but please help by checking the knit you want in exchange is in stock first.
To proceed with an exchange, head to our returns portal here and enter your order number and the email address used to place the order.
If the order/item was gifted to you simply select “Gift Return” otherwise proceed with “Start Return” and follow the onscreen steps.
Alternatively, log into your account here. If you checked out as a guest, create an account using the same email address you used to place your order.
*We will accept your return providing it complies with our Terms and Conditions: all items must be returned from the original shipping country, unworn, undamaged, and with all original tags attached.
