FAQs Returns & Refunds Where's my order?

Can I cancel or update my return request?

Yes - absolutely.

Any cancellations or updates* can only be made before the return has been posted. Please get in touch with our Customer Experience team by emailing us at theflock@sheepinc.com or by using the Contact Form here with the following details:

Your order number
Your email address

*To update your return request the entire return must be cancelled and restarted.

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