Page Loading Animation
Skip to content

My order is showing as delivered but I haven’t received it

Title Icons

We’re sorry to hear that your order is showing as delivered but you haven’t received it.

Please double check the following on your tracking details:

  • Has the delivery been rescheduled for a different day or time
  • Has it been left in a safe place
  • Has it been delivered to a neighbour
  • Has it been delivered to a drop off location

If you’re still unable to locate your parcel after checking these details, please contact us here.

Was this article helpful?
0 out of 0 found this helpful.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Yes
No
0 out of 0 found this helpful.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Need more help?
Search Icon
Contact Us
Contact Us
The Knit Clinic
The Knit Clinic
Delivery
Delivery
Returns
Returns
Contact Us Button
Get 20% off your first order.
Visiting From The United Kingdom?
It looks like you are located in The United Kingdom. Change below to select the closest store to you for relevant currency and shipping rates.
Change your shipping country
Currency
Save
Continue to United States
Select your location